2.1 Scope
These Terms & Conditions apply to applications,
assessments, admissions, enrolments, payments,
participation, certification, placement assistance and
related activities connected with the CrestBridge Career
Readiness Program.
Applicants should read these Terms together with:
- Privacy Policy
- Fee & Refund Policy
- Placement Assistance Disclaimer
- Learner Code of Conduct
- Any program-specific information communicated before enrolment.
By submitting an application and accepting the required
declarations, the applicant agrees to these Terms.
Where the applicant is below 18 years of age,
acceptance by a parent or legal guardian may also
be required.
2.2 Eligibility
The CrestBridge Career Readiness Program is intended
primarily for students, graduates, job seekers and
early-career professionals seeking to develop workplace
capability and employability.
Applicants are expected to provide complete and accurate
information throughout the application and assessment
process.
CrestBridge Services reserves the right to request
supporting information where reasonably necessary to
verify eligibility or complete the admission process.
2.3 Applications & Assessment
Submission of an application, completion of the Career
Readiness Assessment and payment of the Application &
Assessment Fee do not guarantee admission.
Every application is reviewed individually against the
Academy's admission criteria, assessment outcomes and
program suitability requirements.
CrestBridge Services may request additional information,
clarification or supporting documentation before making
an admission decision.
2.4 Admission Decisions
Admission to the CrestBridge Career Readiness Program is
determined after completion of the prescribed application
review and Career Readiness Assessment process.
Admission decisions are based on the applicant's overall
suitability for the program, readiness to participate and
any additional criteria communicated by CrestBridge Services.
CrestBridge Services reserves the right to approve,
defer or decline an application where it considers this
appropriate in the interests of the applicant, the program
or the learning environment.
2.5 Program Participation
Participants are expected to actively engage in all
scheduled learning activities, practical exercises,
assignments and assessments forming part of the program.
Participants should:
- Attend sessions punctually.
- Participate respectfully and professionally.
- Complete assigned activities within communicated timelines.
- Maintain appropriate behaviour throughout the program.
- Support a positive and inclusive learning environment.
CrestBridge Services may take appropriate action where
participant conduct significantly disrupts the learning
experience or breaches these Terms.
2.6 Attendance Requirements
Regular attendance is an important part of successful
participation in the Career Readiness Program.
Participants should make every reasonable effort to attend
all scheduled learning sessions, workshops, assessments
and other required program activities.
Where a participant is unable to attend due to unforeseen
circumstances, CrestBridge Services should be informed as
early as reasonably possible.
Repeated or prolonged absence may affect eligibility for
certification, program completion or placement-assistance
activities where attendance forms part of the applicable
program requirements.
2.7 Learner Code of Conduct
CrestBridge Services is committed to maintaining a safe,
respectful and professional learning environment for all
participants.
Participants are expected to:
- Treat fellow participants, trainers and staff with courtesy and respect.
- Maintain professional behaviour throughout the program.
- Avoid harassment, discrimination, intimidation or disruptive conduct.
- Respect confidential information shared during learning activities.
- Use Academy facilities, systems and resources responsibly.
- Comply with reasonable instructions issued by CrestBridge staff.
CrestBridge Services reserves the right to investigate
breaches of this Code of Conduct and may take appropriate
action, including warnings, suspension or removal from the
program where circumstances warrant.
2.8 Assessments & Certification
Participants may be required to complete assignments,
practical exercises, assessments and other learning
activities prescribed as part of the Career Readiness
Program.
Certification may be subject to satisfactory participation,
attendance, completion of required activities and any other
published program requirements.
CrestBridge Services reserves the right to withhold,
defer or decline certification where the applicable
certification requirements have not been met.
2.9 Placement Assistance
CrestBridge Academy provides placement assistance to help
participants improve their employment opportunities through
career guidance, résumé support, interview preparation,
employer referrals and related employability activities.
Placement assistance does not constitute or guarantee:
- Employment.
- Interviews.
- Selection by any employer.
- A particular salary or compensation package.
- A specific job role or location.
- Placement within any defined period.
Recruitment decisions remain solely with the respective
employers, based upon their own recruitment processes,
business requirements and selection criteria.
2.10 Learning Materials & Intellectual Property
Training materials, presentations, workbooks,
assessments, templates, videos, recordings,
documents and other program resources remain the
intellectual property of CrestBridge Services
unless expressly stated otherwise.
Participants may use these materials solely for their
own personal learning and development during the
program.
Reproduction, commercial use, redistribution,
recording or sharing of Academy materials without
prior written permission from CrestBridge Services
is prohibited.
2.11 Participant Responsibilities
Participants are responsible for maintaining accurate
application information and ensuring that CrestBridge
Services is informed of any material changes that may
affect their participation.
Participants are also responsible for:
- Maintaining appropriate conduct throughout the program.
- Protecting their login credentials, where applicable.
- Complying with published Academy policies.
- Making payments within the communicated timelines.
- Respecting the rights, privacy and learning experience of other participants.
2.12 Program Changes & Batch Management
CrestBridge Services may make reasonable changes to the
Career Readiness Program where necessary to maintain quality,
comply with legal or operational requirements, or improve the
participant experience.
Such changes may include modifications to program schedules,
trainers, delivery methods, learning materials, assessments,
batch allocations or administrative processes.
Where significant changes are likely to materially affect
participants, CrestBridge Services will endeavour to
communicate those changes within a reasonable timeframe.
2.13 Limitation of Liability
CrestBridge Services will use reasonable care and skill in
delivering the Career Readiness Program and associated
services.
To the maximum extent permitted by applicable law,
CrestBridge Services shall not be liable for indirect,
incidental, consequential or special losses arising from
participation in the program, interruption of services,
employment outcomes or circumstances beyond its reasonable
control.
Nothing in these Terms excludes or limits any rights that
cannot legally be excluded under applicable law.
2.14 Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and construed
in accordance with the laws of India.
Subject to applicable law, the courts having jurisdiction
in Mumbai, Maharashtra shall have exclusive jurisdiction
over disputes arising from or relating to the Career
Readiness Program and these Terms.
2.15 Changes to these Terms
CrestBridge Services may update these Terms & Conditions
from time to time to reflect changes in applicable laws,
operational practices, program delivery, technology or
business requirements.
The Effective Date and Policy Version displayed on this
page will be updated whenever material changes are
published.
Continued participation in the Career Readiness Program
following the publication of updated Terms constitutes
acceptance of those revised Terms, unless otherwise
required by applicable law.
3.1 Purpose
This policy is intended to provide clear information
regarding fees, payments, cancellations, transfers and
refunds associated with the CrestBridge Career Readiness
Program.
Applicants are encouraged to read this policy before
submitting an application or making any payment.
3.2 Program Fees
At the time of publication, the Career Readiness Program
fee structure is as follows:
| Fee Component |
Amount |
| Total Program Fee |
₹4,999 |
| Application & Assessment Fee |
₹1,999 |
| Balance Program Fee (after admission approval) |
₹3,000 |
| GST |
Included |
Where admission is approved, the Application &
Assessment Fee of ₹1,999 will be adjusted against the
total program fee. The remaining balance must be paid
before the confirmed batch commences.
3.3 Application & Assessment Fee
The Application & Assessment Fee supports the review of
applications, administration, assessment activities and
the admission process.
Payment of this fee enables CrestBridge Services to begin
reviewing an application but does not guarantee admission
to the Career Readiness Program.
Every application is reviewed individually in accordance
with the published admission process.
3.4 Admission Outcomes
Following completion of the application review and Career
Readiness Assessment, applicants will receive one of the
following outcomes:
- Admission Approved.
- Admission Deferred.
- Admission Not Approved.
Where admission is approved, applicants will be invited
to complete payment of the remaining program fee before
joining the allocated batch.
3.5 If Admission Is Not Approved
If an application is not approved following completion
of the prescribed review and assessment process,
CrestBridge Services will refund the Application &
Assessment Fee in accordance with this policy.
Refunds will normally be processed using the original
payment method within the published refund-processing
timeframe.
3.6 Participant Withdrawal
Applicants or participants who choose to withdraw from the
Career Readiness Program should notify CrestBridge Services
as soon as reasonably possible.
Refund eligibility following admission or payment of the
balance program fee will depend upon the stage of the
admission process, commencement of the allocated batch,
resources already committed and the provisions of this
Fee & Refund Policy.
Each withdrawal request will be reviewed individually in
accordance with the published policy and applicable legal
requirements.
3.7 Batch Transfers & Deferrals
Where appropriate and subject to operational availability,
CrestBridge Services may permit an approved participant to
transfer to another available batch or defer participation.
Requests should be submitted before the commencement of the
confirmed batch wherever reasonably possible.
Approval of a transfer or deferral remains at the sole
discretion of CrestBridge Services and may depend upon
batch availability, operational requirements and the
participant's circumstances.
3.8 Duplicate, Failed & Incorrect Payments
Where duplicate payments, failed transactions or payment
processing errors occur, CrestBridge Services will review
the transaction in consultation with the authorised
payment-service provider.
Confirmed duplicate or excess payments will normally be
refunded through the original payment method after
verification.
Applicants should retain payment references and promptly
notify CrestBridge Services if they believe a payment
issue has occurred.
3.9 Refund Processing
Approved refunds will normally be processed through the
original payment method used for the transaction.
While CrestBridge Services will endeavour to process
approved refunds promptly, the actual time taken for the
funds to appear may depend upon the payment-service
provider, banking systems and other external factors.
Applicants may be contacted where additional information
is reasonably required to complete the refund process.
3.10 Changes to this Fee & Refund Policy
CrestBridge Services may revise this Fee & Refund Policy
from time to time to reflect changes in applicable laws,
operational practices, payment processes or program
administration.
Material changes will apply prospectively unless otherwise
required by law and will not unfairly reduce an applicant's
existing refund entitlement.
The Effective Date and Policy Version displayed on this
page will be updated whenever material revisions are
published.
